Australian Michael Jenkin (checks in with us on the massive fires. Jenkin is right in the middle of it. After a general update, Jenkin talks about how its impacting technology infrastructure (including ordering supplies and allowing extra shipping days). The conversation then focuses on the importance of business continuity

I’ve teamed with Kevin Hunter at Northwest Digital News for a two part series to review Forrester’s Jay McBain ten predictions for 2020 in the technology channel. In part one, we highlight a few predictions at the front of the study. Nest week – in part two, we’ll finish our analysis.

Well-known community member Rich Forsen has elevated his Washington DC-area Managed Services Provider (MSP) practice to the point where he’s acting as an owner and not the pie maker (ala “The E-myth Revisited” book).

Contributor Josh Liberman updates the Nation community on his recent adventure in Paris for DattaCon Europe. He speaks towards the difference between US-based shows and vendors and the overseas makeup. There are differences indeed. He

With great interest I tracked the recent announcement that Cisco was “back” in the small business space. I reached out to Cisco for more details and had an interview with Marc Monday, Global Head of Small Business, at Cisco. Monday is a long-time acquaintance of SMB Nation with his Microsoft and Concur/SAP stints.  

First let’s rewind a bit to track Cisco’s small business history working with the SMB Nation community and how that’ll provide you the context needed to assess Cisco’s current small business fitness. First

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