Business Speak

By: Gary Audin

Have you ever been in an unproductive collaboration session in which one person dominates, another person lacks confidence and doesn’t speak, and others are tuned out? This can happen during a sales call, to a contact center agent,

We are back with The Virus Doctor Ken Dwight to discuss what’s going on with the new normal and his break fix business. He goes on to tell us that things are back to usual, people are starting to venture out, and now needing to set up some remote work stations to go on vacation.

Tampa-based Vince Gabel is back in the technology saddle after a brief pause. Days before the pandemic hit head-on, Gabel joined a financial services firm in the technology area. Almost from day one he has been busy getting employees to work from

In a new series, we discuss specific “NOW” and “WOW” tactics to allow MSPs to weather the economic storm. This first installment concerns a conversation we had with Brian Slade on our Tech Tuesday show we co-host at Northwest Digital News with Kevin Hunter.

Last week we introduced the National Cristina Foundation to you HERE and taking your (older/unused) hardware assets and doing said stuff to be cleaned, secured, repaired if necessary and redeployed to underserved populations

Say what you must but Frank Ohlhorst and the SMB Nation staff have worked remotely for years, so that’s something we’re familiar with (but we’re both bored for some reason). The interesting thing about this podcast was that because of global demand for online conferencing (GotToMeeting, Zoom, etc.)