We are back with The Virus Doctor Ken Dwight to discuss what’s going on with the new normal and his break fix business. He goes on to tell us that things are back to usual, people are starting to venture out, and now needing to set up some remote work stations to go on vacation.

Last week we introduced the National Cristina Foundation to you HERE and taking your (older/unused) hardware assets and doing said stuff to be cleaned, secured, repaired if necessary and redeployed to underserved populations

Say what you must but Frank Ohlhorst and the SMB Nation staff have worked remotely for years, so that’s something we’re familiar with (but we’re both bored for some reason). The interesting thing about this podcast was that because of global demand for online conferencing (GotToMeeting, Zoom, etc.)

With the second round of Payroll Protection Program (PPP) underway, we investigated how the program is impacting Managed Services Providers (MSP) domestically in the United State (US). One consistent finding was the MSPs who are really Small and Medium Businesses (SMB)

Tampa-based Vince Gabel is back in the technology saddle after a brief pause. Days before the pandemic hit head-on, Gabel joined a financial services firm in the technology area. Almost from day one he has been busy getting employees to work from

People often ask if Seattle is expensive. Yes. My reply is yes – it is. The follow-up is often “what does that mean?”  I offer economic babble about Amazon-driven job growth, housing, we’re land-locked between ocean and mountains, etc. Such talk tends to cause glazed eyes if not disinterest.

By Gary Audin

MSP revenue growth can occur by acquiring new customers (not easy) or adding new services to the existing customer base.

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