D&H Distributing today announced that it has been recognized in the ASCII Group’s 2013 Distributor Survey. This marks the 5th consecutive year that D&H has earned recognition as a top distributor, and, in 2013, it surpassed previous numbers by winning one more category.
“We are thrilled that ASCII’s members have once again expressed satisfaction with the service and partnership that D&H delivers,” said Jeff Davis, Senior Vice President, Sales at D&H Distributing. “The fact that we have improved our standings this year validates our long-term commitment to ASCII members and the SMB sector. We will always pursue new ways to support our customers and assist in their growth and success.”
The ACSII Group’s Distributor Survey results are based on the responses from 100 community resellers. Additional findings of this survey include the surprising fact that many resellers do not select distributors based on cost, but opt for those who have a timely and accurate shipping record, and those who have wide product availability. In addition, the respondents said that 70% of their purchasing is via distributors.
There were fourteen total categories in this year’s ASCII Distributor Survey, of which D&H scored above average in ten. In fact, D&H won eight categories (whilst tying one). The winning/tied categories are as follows:
- Ease of doing business
- Accurate shipping
- Knowledgeable and helpful sales reps
- Post-sales support
- Pre-sales support
- Quick issue resolution
- Timely shipment
- Website ease of use
- Shipping and handling charges (tied)
For more information about D&H Distributing, please visit the site here.
