Business Speak

Harry Brelsford and Caroline Goles discussed their plans for beyond 2024, focusing on growth strategies and marketplace expansion. Caroline highlighted the addition of 20 plus new vendors, expanded categories, and marketplace enhancements to help partners grow. Harry inquired about entering the crowded hardware distribution field, while Caroline emphasized Europe expansion and marketplace mode for 2024. Both stressed the importance of AI capabilities, lifecycle management, and connecting vendors with MSPs to grow their SMB footprint.

No longer does our industry take summers off! Post-pandemic, events are back and have multiplied. In this piece, I share a few nuggets but more importantly I point you to two industry calendars so you can conduct your own research! The two events I’m highlighting below are multi-day events. Use the two calendars below to search for one-day events such as ChannelPro and ASCII events.

My two shout outs are:

No visit to IT Nation 2023 would be complete without speaking to a ConnectWise C-Level executive - and that exactly what I did! Boston-based Geoffrey Willison, is the Chief Customer Officer. It's a tought job in any company including ConnectWise.Listen to our podcast - always important to track what the Big Dogs are doing! 

A busy CEO, Mike Psenka of Moovila chattedwith us at the recent IT Nation 2023 event. I immedialy liked what they are doing for Managed Services Providers (MSPs) with a project and work management platform. This start up in the managed services space is one to watch! 

Listen to the podcast - the link is below. 

Ryan Walsh recently spoke with us about Pax8, a fast growing technology marketplace. Here are the highlights:

• Community-led growth in the tech industry
• The evolution of the IT industry and the importance of attach services
• Upcoming product releases and partnerships
• Data-driven insights and conference planning

Recently we sat down with Kam Kaila, President and Community Officer, IT by Design and we did one of our podcasts!

The high-level topics included:

• Leadership development and talent management for MSPs
• Leadership development in the MSP industry
• Leadership training for the channel
• Leadership styles, personality, and communication
• MSP support, software, and team management

The SMB Nation community has done it once (New Orleans – Hurricane Katrina) and we’ve done it twice (Houston – Hurricane Harvey). It’s time to dispatch the MSP Navy with resources to help long-time SMB Nation member Ulrich Kirkegaard. He has lost everything this week including his home and business in Lahaina, Maui.

Kirkegaard shared the following with me in an email exchange earlier today.

A busy and Jon Murchison, the CEO of Blackpoint, caught up with us at the recent Pax8 Evolve conference in Denver, CO. This first time event rocked (must have been an event team with over 100 staffers to pull that off. Blackpoint Cyber is making a splash and also announced its a Pax8 partner at this event. 

Hear Ye! Hear Ye! You can now register to participate in the next MSP Rescue roadshow workshop. It’s July 27, 2023 in Princeton, NJ – a location that is an epicenter between several large cities and easy to get to.

Why Attend?

It’s very simple: you asked for it. Over the past year with a number of economic fluctuations, the consensus was we need an in-person one day gathering to talk about everything MSP in 2023. You’ll enjoy our expert panelists presenting spot-on strategies for leveraging the madness confronting all MSPs.

Harry Brelsford of SMB Nation sits down with Marvin Bee of MB Systems of South Florida Inc to discuss the 2022 TechCon Unplugged Conference, which was a dedicated multi-day conference for IT business owners.  This in person conference which took place in September 2022 in Chicago catered to IT professionals who wanted to learn from thought leaders on how to improve and maintain their MSP business. 

In September Spiceworks Ziff Davis published findings in its annual 2023 State of IT report — exploring IT budget plans and tech trends to uncover areas of growth for tech vendors and empower buyers with data to inform strategies for navigating an uncertain market. Although 83% of businesses are concerned about a recession in 2023, B2B tech marketers can look forward to growth — 51% of organizations plan to increase IT budgets in 2023 vs. a narrow 6% that plan to reduce their spend. 

On this SMB Nation Podcast Harry Brelsford of SMB Nation sits down with Josh Liberman of Net Sciences Inc to discuss the industry.  During the podcast they cover, the National Society of IT service providers, The Physical and Cyber Convergence Forum, Exchange, ChannelCon and much more.