Satmetrix, a cloud-based solutions provider, announced today immediate availability of its newest customer experience management software, Satmetrix NPX.
“To deliver successful customer experience management, you need three things: robust software, quality data, and the expertise to make sense of it all,” Satmetrix CEO Richard Owen said. “Satmetrix NPX is a complete and intuitive technology solution that manages the customer experience process and delivers truly valuable and actionable insights to key stakeholders throughout your organization. Satmetrix NPX is a game changer that allows companies to be pragmatic, proactive and responsive with their customer experience programs in ways that give them a competitive advantage.”
Key features include social sharing, text analytics, BYOD import options and its Customer Graph.
Satmetrix NPX was built as a cloud application, allowing quick deployment. The product is available for a free trial and demonstration here.
