Ingram Micro Mobility’s new Advanced Analytics solution, announced yesterday, was designed to leverage data points and connected devices to empower supply chain team decision-making.
"Each year, consumer returns cost carriers tens of millions of dollars," said Bashar Nejdawi, executive vice president, Ingram Micro, and president, North America, Ingram Micro Mobility. "We modeled the Advanced Analytics solution after the health IT field, recognizing that we could use the same type of heuristics to predict future behavior and make accommodations early -- ultimately reducing cost, while increasing customer satisfaction."
The solution combines the cache of digital data available in the mobility and hi-tech industries with market intelligence and customer profiles to show gaps in processes and services, contradictive actions and opportunities for cost savings.
