Pinch me but it’s true. I’ve been covering IBM for over a decade at its annual partner events, the retired LotusSphere and now THINK. My job is to make sure two audiences keep IBM top-of-mind for what I feel it does best: Analytics,

Long-time technology channel executive Rob Spee reached out late last year while I was skiing on holiday break to connect on his new podcast series. Spee is a thinking man and this thoughtful interview draws out a few key themes that are central to my mission as a “guide-by-the-side” MSP motion.

This is a deep dive double-click into the recent acquisition of CMIT by Craftsman Capital (Dallas, TX) as part of a long-term franchise growth strategy. In this interview with Jeff Connally, CEO of CMIT, we discover a lot about the acquisition.

The technology conference space focused on small and medium business (SMB) managed services providers (MSP) remains crowded. As one or two shows disappear, a like amount emerges. Such is life

I gave it a go but it’s now no no to GoGo.

I travel frequently and value my time. In 2018 I went all in for the monthly GoGo pass on my primary carrier, Alaska Airlines. I will not repeat.

Part of my MSP mission is to put the “B” — as in “business” — back in SMB!  Woven into this blog is something that’s frequently overlooked in the real world of SMB consulting and completely absent in many courses taught at Microsoft Certified Technical Education Centers: business planning.

I'm updating my original SMB Consulting Best Practices thesis from the Windows Small Business Server (SBS) era with new deep insights into what it takes to be a professional information technology services provider.  I'll impart my thoughts over the next few weeks to help you start the year right as a managed services provider (MSP).

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