Analytics/Analysis

Harry here in the zoom town of Crested Butte, Colorado, and I wanted to make a few quick fourth quarter predictions. The year has gone awfully quick, I hope you're feeling the same way. It's already q4 2021. And I'll keep it short and sweet. I'm predicting,  we are going to have some real supply chain issues more than we've experienced in the past because of the pandemic.

As we wrap up Q3 and head into Q4 2021 the SMB space has shown some major changes as well as some uptick.    Harry shares with us his Q3 analyst report with some insight to what happened in Q3.

Conferences use to be a place for individuals to come together to exchange ideas, network, and do business in person, however with the Covid-19 pandemic we have seen the conference industry shift.  From in person events to online, and back to in person we have seen conference transform to comply with the ever changing world around it. 

Legislation and regulations are consistently changing.    With IT being a hot topic,   many believe that regulation and legislation are coming to the MSP community.  Rayanne Buchianico has joined forces with Karl Palachuk and many other IT professionals, to get involved and influence legislators to transform the industry into a profession.

When we look back over the years there have been many changes to technology and the IT channel.  From break/fix to cloud computing, and in between the industry has seen some vast changes.   With all of these changes many MSPs have had to evolve all parts of their business from operations, to sales, and even marketing.

One thing that many of us learned during the pandemic is that human beings are social and need interaction with others. Despite the quick pivot of doing business, and life virtually, many people are anxious to get back in the saddle of in-person meetings and conferences.

With the increasing reliance on technology, and the raise in cyber threats to your privacy and information we need to be more attuned to safeguarding our computers, phones, tablets, pc’s and more. 

By: Gary Audin

Everyone is concerend, threatened, and frightened about their IT and network resources being comprised. Every day we learn about new threats to SMBs, enteprises, MSPs, VARs, governments, and other organizations. The Cyber & Infrastruture Security Agency (CISA), which is part of the Department of Homeland Security, publishes guidance and recommendations relating to security issues.

As an MSP many of you are providing your customers cybersecurity, and have a mission of staying ahead of the bad guys (easier said than done).  With all of the current threats that have presented themselves over the years,  Kaseya (2018), ConnectWise (2019), Webroot (2019), Ninja (2019), and SolarWinds many MSPs are wondering what is next. 

In the world of technology there is a constant shift in networking best practices, applications, infrastructure, security, and so much more.  With these constant shifts it is understandable that you the MSP are always working to better your clients needs, and shifting to meet their needs to stay as a trusted business advisor.  With these shifts it is important to stay ahead of the game and be knowledgeable to stay competitive in the ever changing technology landscape.

By Gary Audin

Questions for the business CIO when a business considers a MSP. Does the business have all the resources that it needs? Is it having trouble finding them? Can it afford the IT salaries?

There are no shortages of lessons learned coming out of the pandemic.  In addition to the economic, health, and working from home we all faced new challenges around every corner during the last year.  As many of us found ways to navigate our new  lives, many of us also took a look in the mirror and asked ourselves what are we doing, do we love it, are we over stressed, and so many other questions.