6 ways startups can *think different* with customer service
Story by Leyla Seka, Desk.com -
Startups are known for creative thinking, trying new things, doing things
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Microsoft Unveils New Windows 10 Devices, Surface Book
By Jeffrey Schwartz, Redmond Channel Partner Magazine -
Microsoft showcased its own new hardware products for Windows 10 at a recent New York event.
Guest Blog: Better Call an MSP Part 4: Telecoms: A Threat or Opportunity for MSPs?
By Raymond Vrabel, Director, Technical Account Management, Continuum Managed IT Services
The fourth installment of a new monthly blog series offering tips and
Top Prospecting Options for Resellers: From Customer Referrals To Social Media
By Pete Engler
For most small to medium businesses (SMBs) the continuous search for new customers is essential to meet or exceed growth
Guest Blog: Challenges for winning business - Staying on top of the technology game
By Pete Engler, Digium
Technology can make your customers productive, save them money, and help them stay ahead of their competitors. The right
Guest Blog: Are you storing your business data under your mattress?
By Jonathan Levine
Many of you may have a grandparent or relative who still holds onto Depression-era fears that their money isn’t safe
Guest Blog: Better Call an MSP Part 3: Managing Potentially Non-Profitable Clients
By Raymond Vrabel, Director, Technical Account Management, Continuum Managed IT Services
The third installment of a new monthly blog series offering tips and
Microsoft’s SMB IT Hot Links! Pt. 3
Good day, SMB IT Pro Community! Welcome to the last installment of the Microsoft Hot Links for SMBs! Here are the final few
Guest Blog: The Desk Phone is Not Dead – Just Ask These Users
By Pete Engler
When determining tools that employees need in order to do their jobs, it’s tempting to add the desk phone to
Guest Blog: Better Call an MSP Part 2: Hiring Long-Term, Effective Employee Talent
By Raymond Vrabel, Director, Technical Account Management, Continuum Managed IT Services
The second installment of a new monthly blog series offering tips
Melanie Gass Celebrates Three Years with the Microsoft Princess Insider Radio Show
I had the chance to chat with Melanie Gass, aka the “Microsoft Princess,” and well-known speaker at various SMB Nation events, about her
Guest Blog: Behavior Leads to Technology When Selling UC
By Pete Engler, Channel Marketing Manager, Digium
A colleague recently attended a business technology conference and had a chance to listen to