Geek Speak

In the past year, not only have many of our worlds been turned upside down, but the MSP community continues to grow and mature.    The last year has brought on many new challenges forcing small businesses to innovate, perhaps more than larger businesses. 

With 30.7 million small businesses in the U.S. accounting for 99.9 percent of all U.S. businesses (SBA, 2019) it is safe to say that small businesses are the heart of North America. If you look around your community small businesses are made up of our neighbors, friends and family, but most important are the pillars of our community.

Kaseya announced that it had become the victim of a cyberattack on July 2.  It appears that the attackers carried out a ransomware attack by leveraging a vulnerability in Kaseya's VSA software.  According to Kaseya CEO Fred Voccola, less than 0.1% of the company's customers were included in this incident.

Industries are constantly changing, and staying current with the latest developments, skills, and new technologies required can be hard.  With our world changing at what feels like light speed it is more important than ever to stay abreast of these changes so you do not lag behind. 

Technology plays a roll in every business.  No matter the size, or profession,  technology is incorporated in business operations today.  In the last two decades, technology has changed the way we do business, from how we shop, do research, communicate and operate our businesses.   

In May of 2021 the Center for Internet Security (CIS) released it 8^th iteration of the CIS Critical Controls. Previously, these 20 controls aimed at best practices to assist in defense, where reorganized to 18 controls taking into account more of a focus on cloud services.  This framework set up by the CIS affects everyone from home users, to organizations and even the

What is going on with the executive table at Microsoft.  With the recent changes in the executive team (Phil Sorgen, Eric Martorano, David Willis,  and now Gavriella Schuster) some have come to wonder what is going on at Microsoft and what is next for these individuals.  We chat with Howard Cohen to get his thoughts on the changes.

Cyber attacks like ransomware and malware are on the rise, and small and medium size businesses lack the security expertise and IT budget needed to protect themselves. 54% of the attacks on SMBs resulted in a breach– a success rate nearly eight times higher than larger companies. This presents MSPs with a tremendous opportunity. SMBs are willing to pay 25% more to an MSP

Nonprofits like many other organizations focus on how to grow their business, gain exposure, and increase productivity.  With many businesses turning to simple technologies like social media to help excel their business, some nonprofits are using infrastructure technology to assist in their daily operations.     Because technology is always advancing, both for-profit and nonprofit

Delegation is one of the hardest management tools for a leader to learn. As MSPs we like to be thought of as “Trusted Advisors” to our clients, not only to build a reputation for ourselves, but to also serve our clients the best we can.  Larry Doyle joins us to share some situations he has come across in the last year where he is taking over clients, and they are saying they paid for or

In March of 2020 millions of Americans hurried and packed their desks to set up at home, thinking they would head back to the office in a few weeks.  As the pandemic stretched into month and even a year, we are just starting to see talks about returning to the office. 

Earlier this year Microsoft released a number of patches affecting on-premise instillations of Exchange servers, which was actively being exploited by Hafnium.  Hafnium is a newly identified group that is believed to be responsible for not only this attack, but also other attacks on internet facing servers.