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By: Gary Audin

Everyone hates robocalls. If you are a voice service provider, a white label provider, or reseller of these services whether via TDM or SIP, then you need to know what the FCC has directed providers to implement. If you support more than 100,000 lines you must implement SHAKEN for SIP connections or Robocall Mitigation for TDM lines.

With tax revenue down and states hurting, many states are looking for every dime they can.    With the goal to bring in more funds, MSPs and other small businesses  are seeing an increase in tax audits with a focus on use tax.  Use tax is a sales tax on the use of goods or certain services when sales tax has not been paid. 

Consistently finding the right person to hire has continued to perplex and frustrate hiring managers and employees.    With many people looking for jobs, many ask why is it so hard to hire?  According to research done by social media giant LinkedIn, 50% of job candidates applying for entry-level positions aren’t even showing up for their interviews!  Not to mention,  many companies

Josh Weiss joins us to share his experiences with Ghost Policy.  About two months ago  Josh installed some Intune files that set up a bunch of baseline policies, that included it’s app locker policy (a Software Restriction Policy).  After realizing this was to much for his company he deleted it from his tenant.   He then spent two months trying to figure out why he couldn't install any software

Businesses are always looking for ways to improve, whether it is implementing new technology’s, offering new products, or streamlining procedures. In the current economic state a lot of MSPs and a lot of tech companies and shops, are looking to grow,

On February 4, 2021, House and Senate Democrats introduced the Protecting the Right to Organize (PRO) Act of 2021.   This is followed by an earlier version of the PRO Act that passed in February of 2020. If this act passed it would be the most significant labor law reform in the United States since the World War II-

Everyone can benefit from reviewing and embracing best practices in cybersecurity no matter what the season or the reason. Whether you like it or not, all Managed Services Providers (MSP) are in the cybersecurity business! So here are some best practices presented as an at-a-glance table that you can print out

The days of reporting to the office may be a thing of the past, even after the pandemic is over.    With many workers currently juggling working from home, and or a hybrid of split time, many workers will not be returning to the office full time.  With this new model comes new expectations, and potentially new contracts for some employees reducing salaries and or pay based on the cost of living.   

With the large number of on premise exchange (exchange being the server that runs email for corporations), there was a significant vulnerability discovered earlier this year regarding security.  With further investigation it was found that in a lot of Exchange Servers have in fact been hacked, or breacedh in some

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With the number of phishing attemps continuing to rise, N-able announced collaboration with DNSFilter to integrate its cloud-based security solution with N-able N-central® and RMM, providing MSPs with threat protection and content filtering.  The new embedded